Review the policies that govern your use of MyWhiteCoat.
Last Updated: 16/07/2026
This Privacy Policy explains how MyWhiteCoat ("MyWhiteCoat", "we", "us", or "our"), collects, uses, and protects personal information when you access or use the MyWhiteCoat website, digital platform, or related services.
By using MyWhiteCoat, you acknowledge the practices described in this Privacy Policy.
MyWhiteCoat may collect the following personal information:
We may also receive limited transaction information relating to a purchase, including:
Where account authentication is used, we may receive limited account information necessary to identify and authenticate the user.
MyWhiteCoat's analytical tools may require users to enter or select information such as rank, category, quota, year, or counselling-related preferences in order to generate results.
Unless expressly communicated otherwise, such analytical inputs are used to generate the requested result and are not intended to form part of the user's permanent MyWhiteCoat profile.
MyWhiteCoat may process limited technical or aggregated information necessary to operate, secure, test, and improve its tools.
Users should not upload Aadhaar cards, category certificates, NEET scorecards, domicile certificates, coaching identity cards, or other identity documents unless MyWhiteCoat expressly requests a specific document for a clearly stated purpose.
We may use personal information to:
We do not sell personal information to advertisers or data brokers.
Payments for MyWhiteCoat services may be processed through Razorpay.
When a user makes a payment, payment information may be submitted directly to Razorpay and other entities involved in processing the transaction.
MyWhiteCoat may receive transaction information necessary to verify the payment, identify the purchased plan, activate digital access, provide support, and maintain transaction records.
MyWhiteCoat does not intentionally collect or store complete card numbers, CVV numbers, UPI PINs, OTPs, or internet banking passwords.
Payment processing by Razorpay is also subject to Razorpay's applicable terms and privacy practices.
MyWhiteCoat may use a third-party authentication provider to allow users to access their accounts.
Where a user chooses to authenticate through such a service, MyWhiteCoat may receive limited information necessary to identify the user and maintain account access.
MyWhiteCoat does not receive the user's authentication-provider password.
We may share limited personal information with service providers where reasonably necessary to operate MyWhiteCoat, including:
We may also disclose information where required by applicable law, a valid legal process, or a lawful request from a competent authority.
Service providers may process information only for the relevant services or purposes applicable to their role, subject to applicable law and contractual arrangements.
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the security of the email account, phone number, and devices used to access MyWhiteCoat.
We retain personal information only for as long as reasonably necessary to provide our services and fulfil the purposes described in this Privacy Policy.
Certain transaction, payment, support, security, or account records may be retained where reasonably necessary for legal, tax, accounting, fraud-prevention, dispute-resolution, or compliance purposes.
Where personal information is no longer reasonably required and no applicable legal requirement requires its continued retention, we may delete, anonymise, or securely dispose of the information.
Subject to applicable law, you may contact MyWhiteCoat to:
Privacy requests may be submitted to [email protected].
We may request reasonable information to verify the identity of the person making the request.
Some NEET UG candidates may be below 18 years of age.
MyWhiteCoat collects only limited personal information necessary to provide account access, payment-related support, and the requested digital service.
Where consent from a parent or lawful guardian is required under applicable law for processing a child's personal data, appropriate consent or verification measures may be implemented.
Parents or lawful guardians who have concerns regarding personal information provided by a minor may contact us at [email protected].
MyWhiteCoat may use cookies or similar technologies necessary for account authentication, security, maintaining sessions, remembering selections, and website functionality.
We may also process limited technical information, such as device, browser, access, or error information, where necessary to secure, maintain, or improve the service.
Where required by applicable law, appropriate information or consent mechanisms will be provided for non-essential technologies.
MyWhiteCoat may provide links to official counselling portals, college websites, Google Maps, or other third-party resources.
Third-party websites and services operate under their own terms and privacy practices.
MyWhiteCoat is not responsible for the privacy, security, availability, or content of independent third-party services.
We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date.
Brand Name: MyWhiteCoat
Email: [email protected]
We aim to acknowledge privacy and grievance requests within 2 business days and review and respond to legitimate requests within 30 days, subject to the nature and complexity of the request.
Last Updated: 16/07/2026
These Terms and Conditions ("Terms") govern access to and use of the MyWhiteCoat website, digital platform, counselling intelligence tools, data services, and related services.
By accessing MyWhiteCoat, creating an account, purchasing a plan, or using our services, you agree to these Terms.
MyWhiteCoat is an independent educational and NEET UG counselling intelligence platform.
Depending on the selected plan or service, MyWhiteCoat may provide structured historical counselling data, allotment information, opening and closing rank information, filters, historical cutoff trends, prediction tools, visualisations, college fee information, college location links, and counselling decision-support services.
MyWhiteCoat is not affiliated with, endorsed by, sponsored by, or officially connected with NTA, MCC, ACPUGMEC, NMC, any government department, medical college, university, or official counselling authority.
MyWhiteCoat does not conduct NEET UG, administer official counselling, allocate medical seats, determine eligibility, or issue admission decisions.
MyWhiteCoat does not guarantee admission, seat allotment, admission to a particular medical college, or any specific counselling outcome.
Predictions, trend analyses, and labels such as "safe", "moderate", "reach", "chance", or similar classifications are analytical indicators and decision-support tools only.
Historical counselling outcomes do not guarantee future results.
MyWhiteCoat reviews and validates structured counselling data against the source information used by the platform before publication.
The term "verified" refers to MyWhiteCoat's internal data review and validation process.
It does not mean that the information has been certified, approved, or endorsed by MCC, ACPUGMEC, NTA, NMC, or any government authority.
Official authorities may revise counselling records, rules, seat matrices, or other information.
Where applicable official information differs from information displayed on MyWhiteCoat, the applicable official information takes priority.
Users are responsible for independently verifying critical counselling information through the relevant official authority.
Users remain responsible for:
MyWhiteCoat is not responsible for missed official deadlines or failure to complete an official counselling procedure.
Users may be required to provide their name, email address, and phone number.
Users must provide accurate information and are responsible for maintaining access to the email account or phone number associated with their MyWhiteCoat account.
Unless expressly stated otherwise, a MyWhiteCoat digital access plan is for the personal use of the purchasing student or authorised user.
Users must not:
MyWhiteCoat may restrict or suspend access where material misuse, unauthorised redistribution, scraping, fraud, or a security threat is reasonably identified.
The MyWhiteCoat brand, website design, software, user interface, original analysis, data organisation, database structure, visualisations, classifications, and original content may be protected under applicable intellectual property laws.
Underlying public records and third-party information remain subject to the rights and status applicable to their original sources.
Purchasing a MyWhiteCoat plan gives the user a limited right to access and personally use the purchased service during the applicable access period.
It does not transfer ownership of MyWhiteCoat's software, brand, database structure, or proprietary content.
MyWhiteCoat currently provides digital access for the NEET UG 2026 counselling cycle.
Unless expressly stated otherwise at the time of purchase, purchased access remains active until the completion of Round 3 of the NEET UG 2026 counselling cycle.
Access does not automatically carry forward to a future NEET UG counselling cycle.
Eligible updates, corrections, and new analysis added to the purchased plan during the applicable access period may be made available without an additional access fee.
Prices are displayed in Indian Rupees unless expressly stated otherwise.
The price and features displayed for the selected plan at the time of purchase apply to the transaction.
Prices and promotional offers may be changed prospectively.
A future price change does not alter the amount of a previously completed purchase.
Payments may be processed through Razorpay or another payment service provider displayed at checkout.
MyWhiteCoat does not intentionally store complete card numbers, CVV numbers, UPI PINs, OTPs, or internet banking passwords.
Digital access is generally activated after successful payment verification.
The purchased service is considered digitally delivered when the applicable plan or features are activated and made available to the customer's account.
Digital delivery is further described in our Shipping and Digital Delivery Policy.
We may maintain, update, correct, or improve the MyWhiteCoat platform.
Temporary service interruptions may occur because of maintenance, technical issues, third-party service interruptions, hosting issues, security requirements, or circumstances beyond our reasonable control.
We do not guarantee uninterrupted or error-free availability at all times.
Where offered, one-on-one counselling is a guidance and decision-support service.
Counselling may include discussion of historical trends, college preferences, and counselling strategy based on information available at the time.
Counselling does not guarantee admission or a particular seat allotment.
The student remains responsible for final counselling choices and official submissions.
Refund and cancellation requests are governed by the Refund and Cancellation Policy published on the MyWhiteCoat website.
Users should review that policy before purchasing a digital plan or counselling service.
College fee information displayed by MyWhiteCoat is provided for reference.
Tuition fees, hostel charges, deposits, bonds, and other charges may be changed by colleges or relevant authorities.
Users should verify current fees directly with the relevant college or official authority before making a financial decision.
MyWhiteCoat may use or link to third-party services, including payment processing, authentication, mapping, official counselling portals, college websites, and other external resources.
Third-party services operate under their own terms, privacy practices, and availability.
MyWhiteCoat is not responsible for the independent operation of third-party services.
Users must not:
MyWhiteCoat may suspend or restrict access where reasonably necessary because of fraud, payment abuse, unauthorised account sharing, scraping, substantial redistribution of paid content, a security threat, a material breach of these Terms, or a legal requirement.
To the maximum extent permitted by applicable law, MyWhiteCoat will not be liable for indirect, incidental, special, or consequential losses arising solely from reliance on predictions, historical trends, or counselling intelligence.
MyWhiteCoat is not responsible for admission decisions, seat allotments, official counselling authority actions, changes in official rules, or missed official deadlines.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
Personal information is processed as described in the MyWhiteCoat Privacy Policy.
Users should review the Privacy Policy together with these Terms.
MyWhiteCoat may update these Terms to reflect changes in the service, legal requirements, security practices, or business operations.
Updated Terms will be published on this page with a revised "Last Updated" date.
These Terms are governed by the laws of India.
Subject to applicable consumer protection laws and other mandatory legal requirements, courts having competent jurisdiction in Ahmedabad, Gujarat shall have jurisdiction over disputes relating to MyWhiteCoat or these Terms.
Brand Name: MyWhiteCoat
Email: [email protected]
Last Updated: 16/07/2026
MyWhiteCoat does not currently sell or ship physical products.
Purchases made through MyWhiteCoat are for digital access to counselling intelligence, structured counselling information, analytical tools, or related online services.
No physical product is shipped to a postal address.
Physical shipping charges are therefore not applicable to standard MyWhiteCoat purchases.
After successful payment verification, access to the purchased MyWhiteCoat plan is generally activated immediately or within a short processing period.
Digital access may be associated with the email address or user account used during the purchase or account authentication process.
Customers are responsible for providing accurate contact and account information.
MyWhiteCoat digital plans currently provide access for the NEET UG 2026 counselling cycle.
Unless expressly stated otherwise at the time of purchase, access remains active until the completion of Round 3 of the NEET UG 2026 counselling cycle.
Access for future NEET UG counselling cycles is not included.
A purchased digital service is considered delivered when the purchased plan or features have been activated and made available to the customer's registered MyWhiteCoat account.
No physical delivery is required.
If payment has been successfully completed but purchased access is not available, the customer should contact MyWhiteCoat within 48 hours.
Please provide:
Please do not send complete card details, CVV, UPI PIN, OTP, or banking passwords.
MyWhiteCoat will verify the transaction and attempt to activate the appropriate purchased access.
Where a one-on-one counselling service is purchased, the service will be delivered remotely using the communication or online meeting method communicated to the customer.
Scheduling information may be communicated using the email address or phone number provided by the customer.
The customer is responsible for providing accurate contact information and being available at the confirmed session time.
Digital access may occasionally be delayed because of:
Customers experiencing a material access delay should contact MyWhiteCoat support.
Brand Name: MyWhiteCoat
Email: [email protected]
We aim to acknowledge payment and digital access issues within 1-2 business days.
MyWhiteCoat is an independent NEET UG counselling intelligence platform. MyWhiteCoat is not affiliated with, endorsed by, or officially connected with NTA, MCC, ACPUGMEC, NMC, or any government authority.
© 2026 MyWhiteCoat. All rights reserved.
NEET UG 2026 Cycle Access: This pass provides access for the NEET UG 2026 counselling cycle until the completion of Round 3 for both MCC and Gujarat State Counselling.
College predictions and chance labels are analytical estimates based on historical counselling data and the information selected by the user. They are intended for decision-support purposes only and do not guarantee admission, seat allotment, or eligibility.